communication styles

The Dear Shirley Example for the Rule of Three (AKA Dear Sally) by Lewis Lin

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Lewis’ Note: The Rule of Three example is often referred to as the Dear Sally example, but it is actually the Dear Shirley example. Dear Sally typically refers to a mathematical mnemonic.

As a manager, you know how important communication skills are. It can be frustrating when your employees struggle with effective business communication.

The Dear Shirley Method to Better Writing

If you need a single example to demonstrate effective business writing, the Dear Shirley method (see image above) is an excellent illustration. Here are some reasons why the "After" is so effective:

  • Uses bullets for easy scanning and digestion

  • Uses plain English and avoids excessive adjectives, adverbs, and clauses

  • Starts with the main statement and follows with supporting reasons

Criticism of the Dear Shirley Method

Some critics of the Dear Shirley method argue that the "After" lacks:

  • Emotion

  • Detail

  • Accuracy

These criticisms are valid, and the "After" can be revised to address them, particularly the concern about accuracy.

Despite its flaws, the Dear Shirley method has a clear purpose: to communicate a point in less than three seconds when time is short.

If you need to convey a message quickly and clearly, the Dear Shirley method is an effective way to do it.